Privacy Policy

This Privacy Policy ("Policy") outlines how [Paper Sign Software Private Limited] ("Company") collects, uses, discloses, and protects personal information obtained through the use of the eSignature app ("App"). By using the App, you consent to the practices described in this Policy.

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1. Information Collection

  1. 1.1. Personal Information: We may collect personal information such as your name, email address, contact details, and other information necessary to provide the services offered by the App.
  2. 1.2. Usage Data: We may collect non-personal information about your use of the App, including but not limited to device information, IP address, browser type, and operating system.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies, such as encryption and firewalls, to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We use cookies and other tracking technologies to collect usage data and to improve our services. Cookies are small data files that are stored on your device when you visit our website. They allow us to recognize your device and to remember your preferences and settings.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire, or you delete them. You can disable cookies in your browser settings, but this may limit your ability to use some features of our website.

We collect usage data, such as the pages you visit on our website, the features you use, and the time and date of your activity. We may also collect device and location data, such as your IP address, browser type, operating system, and geolocation data.

We may also use other tracking technologies, such as web beacons, to collect usage data and to improve our services. Web beacons are small graphic images that are embedded in web pages and emails.

2. Use of Information

  1. 2.1. We use the collected information for the following purposes:
    1. Providing and improving the functionality and features of the App.
    2. Processing your requests, inquiries, and transactions.
    3. Sending you notifications, updates, and administrative messages related to the App.
    4. Analysing and understanding usage patterns to enhance user experience and optimize our services.
    5. Ensuring compliance with legal obligations and enforcing our rights.

3. Information Sharing

  1. 3.1. We may share your personal information with:
    1. Third-party service providers who assist us in operating and maintaining the App.
    2. Legal and regulatory authorities, if required by law or to protect our rights and interests.
  2. 3.2. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with our partners and service providers who assist us in providing our services to you. These partners and service providers are required to protect your personal information and to use it only for the purposes for which it was shared.

4. Data Security

  1. 4.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method can guarantee absolute security.

5. Data Retention

  1. 5.1. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Third-Party Links and Services

  1. 6.1. The App may contain links to third-party websites, services, or applications. This Policy does not apply to such third-party platforms. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Children's Privacy

  1. 7.1. The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to the Privacy Policy

  1. 8.1. We reserve the right to modify or update this Policy at any time. We will notify you of any material changes by posting the revised Policy on the App or through other reasonable means. Your continued use of the App after the changes constitute your acceptance of the revised Policy.

9. Contact Us

  1. 9.1. If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at support@ipapersign.com .